Driving Lasting Growth
with Customer-Focused Strategy & Execution

Holistic e-commerce advisory transforming organizations with innovative technologies and strategic vision for dynamic brand experiences and long-term success.

What We Offer

At Brandfluent, we provide a comprehensive suite of services designed to help businesses thrive in the digital age. We are focusing on three key areas: Platform & Marketplace Advisory, Process Optimization & Automation, and Brand Development & Internationalization.

Platform & Marketplace Advisory

In today's digital landscape, leveraging platform-based models and optimizing marketplace presence is crucial for success. We provide you strategic guidance and support to help you navigate this complex ecosystem. Our offerings include:

Platform Business Model Advisory

We help you assess the viability of platform-based models for your business, develop strategies to create and capture value, and design governance structures to manage ecosystem activity.

Marketplace Launch & Optimization

Whether you're looking to establish a presence on existing marketplaces or launch your own, we provide end-to-end support. From market research and competitive analysis to listing optimization and marketing strategies, we help you maximize your marketplace potential.

Marketplace Analytics & Insights

Data-driven decision-making is key to success in the digital realm. We provide in-depth analytics and insights to help you understand your marketplace performance, identify growth opportunities, and optimize your strategies accordingly.

Process Optimization & Automation

Streamlining processes and leveraging automation is essential for driving efficiency and staying competitive. We help you identify areas for improvement and implement solutions to enhance productivity and customer engagement. Our offerings include:

Process Optimization & Automation

We analyse your existing processes, identify bottlenecks and inefficiencies, and develop strategies to optimize workflows. By leveraging automation technologies and innovative solutions, we help you reduce costs, minimize errors, and improve overall performance.

Advisory on Integrating AI Capabilities

Artificial intelligence has the potential to revolutionize e-commerce processes. We provide expert guidance on integrating AI capabilities into your operations, from AI-driven content creation, personalized product recommendations to predictive analytics and beyond.

Advisory on New Technologies

Staying ahead of the curve requires embracing emerging technologies. We offer advisory services on leveraging cutting-edge solutions, such as Retail Technology, to enhance process efficiency, customer intimacy, and data generation.

Brand Development & Internationalization

Building a strong, recognizable brand is crucial for long-term success, especially when expanding into new markets. We help you craft a compelling brand identity and navigate the complexities of global expansion. Our offerings include:

Brand Internationalization

We guide you through the process of adapting your brand for international markets, considering cultural nuances, consumer preferences, and regulatory requirements. Our network and expertise ensure a strong presence and compliance with regional regulations.

Brand Building & Management

From developing your brand strategy and visual identity to managing your reputation and customer perceptions, we provide end-to-end support for building and managing a strong brand that resonates with your target audience.

Marketplace Analytics & Insights

Data-driven decision-making is key to success in the digital realm. We provide in-depth analytics and insights to help you understand your marketplace performance, identify growth opportunities, and optimize your strategies accordingly.

Who We Are

As brand owners and e-commerce entrepreneurs ourselves,we walk the talk. We provide our partners with the solutions they need to navigate challenges, seize opportunities, and achieve their digital goals.

With our cross-sector expertise, data-driven insights, and innovative technologies, we drive measurable results, even in highly competitive markets.

Our story began amidst the turmoil of the 2008 World Economic Crisis, a time marked by struggling sales, retail bankruptcies, and an uncertain future.
It was during this challenging period that Andre, with his extensive consulting background, and Jessica, deeply rooted in her family’s wholesale business, joined forces to create something extraordinary.

Together, we built a thriving pan-European e-commerce business and developed our own award-winning brand in the DIY/Gardening space, one of Germany’s and the EU’s fastest-growing product categories. Within just five years, our brand was recognized as a top player in the industry, and the business has continued to experience remarkable growth ever since, ranking among the top 1% of all businesses on Amazon globally.

In 2019, we ventured to the United Arab Emirates to support business conglomerates in entering the direct-to-consumer space, tailoring their marketing and service processes for the digital consumer. In this fiercely competitive and service-oriented market, we’ve assisted companies across diverse industries in strategy, commercial excellence, customer experience, and sales, enabling our partners to successfully navigate the COVID-19 crisis and set them up for long-term success in digital markets.

 

As investors in retail technology from the USA and active participants in AI automation, we leverage our extensive learnings and cross-border network to empower businesses to thrive in the ever-evolving digital landscape. We connect them to the newest technological advancements to secure growth, revenue, and data insights from what matters most: meaningful customer connections created and maintained across continents.

At Brandfluent, we are passionate innovators who understand the importance of ‘walking the talk.’ As implementation-oriented advisors, we are committed to driving digital transformation and bridging the gap between strategy and execution, combining the analytical rigor from years of consulting with the creativity and agility of the SME culture.

Our cross-sector and cross-cultural approach allows us to bring fresh perspectives and innovative solutions to the unique challenges faced by our clients. We remain dedicated to making a lasting impact on the businesses we serve and the communities we operate in, always striving to help our partners navigate the complexities of the digital world and emerge as leaders in their industries.

Experience the Brandfluent Advantage

Unlock exceptional growth and market dominance with our customized digital strategies and innovative solutions.

Proven Strategies for Success

We’ve built and helped to build thriving brands across Europe and the Middle East. Our proven strategies ensure you dominate your industry and achieve long-term digital success.

Cutting-Edge Technology Solutions

Stay ahead with our innovative retail technology and AI automation tools. As investors in the latest US digital advancements, we provide powerful solutions to maximize your growth, revenue, and customer insights.

Tailored, End-to-End Support

From strategy to execution, we offer bespoke solutions for your unique challenges. Our cross-sector expertise ensures comprehensive support, driving your digital transformation from start to finish.

Unlock Your Global Potential

Take your brand global with our extensive cross-border network and deep market understanding. We help you create meaningful customer connections worldwide, unlocking your business's true potential on the global stage.

Case Studies

Explore a few of our proven success stories and see how we’ve transformed businesses like yours

Grillo-Werke AG

Super General

Albatha Group

Kreher Group

Jashanmal

Ritver

Grillo

CASE STUDY

How can Grillo ensure proper consumer information, protect their brand from misuse, and effectively expand into the e-commerce market?

The Moment

Grillo, a leading German chemicals manufacturer, discovered their B2B pool chemicals were being sold to end consumers on marketplaces, often with insufficient information and sometimes under different private labels. They sought expert advice to understand the market, identify sellers, ensure proper usage information, and protect their brand.

The Work

We conducted a market analysis, revealing how Grillo’s products were sold at a premium on marketplaces like Amazon. We identified non-compliant sellers and those violating brand law. We registered Grillo with Amazon Brand Registry, filed cases against violations, and removed illegitimate offers. We developed enhanced brand content, showcasing Grillo as a high-quality manufacturer and providing comprehensive product information. We also sourced a trustworthy seller to support the business.

The Impact

Grillo gained insights into their products’ marketing to end consumers. Sales significantly increased, with products receiving top ratings and achieving “Amazon’s Choice” within six months. Brand Registry now protects Grillo globally on Amazon, allowing them to remove infringing offers. Encouraged by the results, Grillo began expanding further into e-commerce, enabling more sellers to professionally sell their products on other platforms.

Client Question Solved

How can Grillo ensure proper consumer information, protect their brand from misuse, and effectively expand into the e-commerce market?

Super
General

CASE STUDY

How can Super General protect their brand image, ensure accurate product representation, and effectively manage their online marketplace presence to drive sales and customer satisfaction?

The Moment

Super General, a renowned appliance brand in the UAE and Middle East, faced challenges with poor product listings, price slashing, and consumer confusion on online marketplaces. They needed to protect their brand image, ensure accurate product representation, and effectively manage their online presence.

The Work

We guided Super General through a structured approach to establish their desired brand image on Amazon. We gathered scattered product information, took high-quality product pictures, and developed enhanced brand content for their entire portfolio. We created an Amazon brand store that served as a template for their new website. By registering with Amazon Brand Registry, we removed illegitimate offers, decluttered online offerings, and provided better navigation for consumers. We trained their personnel on marketplace management, compliance, and creating new product offerings.

The Impact

Sales on Amazon grew above expectations, and enhanced brand content led to more satisfied customers and positive reviews. Many products earned “Amazon’s Choice” or “Bestseller” labels. Staff gained insights into customer buying decisions, and some products were optimized based on feedback, reducing return rates. The developed marketing content was used for new online offerings and transferred to offline marketing.

Client Question Solved

How can Super General protect their brand image, ensure accurate product representation, and effectively manage their online marketplace presence to drive sales and customer satisfaction?

Albatha
Group

CASE STUDY

How can a traditional holding company adapt to the digital transformation, leverage e-commerce opportunities, and secure a competitive edge in an increasingly digital market?

The Moment

A UAE-based, multibillion family-owned holding company managing a diversified portfolio across industries sought to understand the impact of digital markets on their businesses and the necessary steps to navigate this transformation.

The Work

We advised the board on digital strategies, business development, platform economics, and business model transformation. We assessed portfolio companies’ capabilities for digital expansion, established digital capabilities within group companies, and guided their online market expansion. We implemented technologies to optimize operational performance, developed digital marketing and platform strategies, and initiated two digital corporate start-ups. We also defined a new digital transformation role and sourced a Chief Digital Officer candidate.

The Impact

The board gained a clear understanding of the potentials and threats arising from e-commerce growth. New digital entities were formed, and a Chief Digital Officer role was established. Key achievements included onboarding the electronics retail chain E>City onto major marketplaces during the COVID pandemic, improving digital marketing and online sales for the appliance brand Super General, onboarding the automotive dealership for BMW and Rolls Royce onto marketplaces for merchandise, creating the first Amazon brand store for Jashanmal, and supporting the market entry for Chilli Beans.

Client Question Solved

How can a traditional holding company adapt to the digital transformation, leverage e-commerce opportunities, and secure a competitive edge in an increasingly digital market?

Kreher
Group

CASE STUDY

How did Kreher Technik navigate economic adversity, diversify revenue streams, optimize operations, and emerge as a competitive force in the market?

The Moment

Amidst economic upheaval following the financial crisis, Kreher Technik faced major clients succumbing to bankruptcy, necessitating a strategic overhaul to secure its future.

The Work

Kreher Technik embarked on a multifaceted transformation. They established robust e-commerce operations, achieving top sales ranks on platforms like Amazon and eBay. They diversified their product portfolio, expanding into household and garden categories and creating a proprietary brand. They implemented ERP systems and automation to optimize business processes and enhance efficiency. Leveraging e-commerce insights, they revitalized their legacy wholesale business through a turnaround strategy that capitalized on market dynamics and streamlined operations.

The Impact

The results were remarkable. Their e-commerce venture broke even within a year, becoming one of the leading Amazon businesses in Germany and Austria. With annual growth rates exceeding 30% and conversion rates surpassing 4%, they solidified their market position. The wholesale business experienced exponential growth, doubling revenue within four years while significantly improving profitability. Their expanded service offerings and agile logistics capabilities positioned Kreher as the preferred partner for large retail chains, catering to dynamic consumer trends and logistical demands.

Client Question Solved

How did Kreher Technik navigate economic adversity, diversify revenue streams, optimize operations, and emerge as a competitive force in the market?

Jashanmal

CASE STUDY

How can Jashanmal establish an exclusive online presence and enhance the customer shopping experience across its diverse product portfolio on Amazon?

The Moment

The Jashanmal Group, a prominent Middle Eastern trading, distribution, and retail entity, faced challenges when transitioning to e-commerce on Amazon. With over 100 international brands and 30+ exclusive labels, Jashanmal struggled to showcase its diverse offerings effectively, leading to a fragmented customer experience.

The Work

We developed a tailored strategy to elevate Jashanmal’s online presence and customer experience on Amazon. We registered the “Jashanmal” brand on Amazon UAE and created a state-of-the-art virtual storefront using the Amazon Brand Store feature. We integrated Jashanmal’s corporate identity and brand guidelines to create a holistic shopping experience. Additionally, we provided guidance on managing seller and vendor accounts, running campaigns, and optimizing product rankings.

The Impact

The Amazon Brand Store enhanced Jashanmal’s online presence and customer experience, resulting in increased sales and larger basket sizes. The team gained valuable insights into managing seller and vendor accounts, enabling them to navigate the marketplace effectively. Jashanmal is now well-positioned to extend its success to other sales channels and retail outlets, ensuring a seamless omnichannel experience for customers.

Client Question Solved

How can Jashanmal establish an exclusive online presence and enhance the customer shopping experience across its diverse product portfolio on Amazon?

Ritver

CASE STUDY

How do we empower and support our Hosts on a global scale?

The Moment

Grillo, a leading German chemicals manufacturer, discovered their B2B pool chemicals were being sold to end consumers on marketplaces, often with insufficient information and sometimes under different private labels. They sought expert advice to understand the market, identify sellers, ensure proper usage information, and protect their brand.

The Work

We conducted a market analysis, revealing how Grillo’s products were sold at a premium on marketplaces like Amazon. We identified non-compliant sellers and those violating brand law. We registered Grillo with Amazon Brand Registry, filed cases against violations, and removed illegitimate offers. We developed enhanced brand content, showcasing Grillo as a high-quality manufacturer and providing comprehensive product information. We also sourced a trustworthy seller to support the business.

The Impact

Grillo gained insights into their products’ marketing to end consumers. Sales significantly increased, with products receiving top ratings and achieving “Amazon’s Choice” within six months. Brand Registry now protects Grillo globally on Amazon, allowing them to remove infringing offers. Encouraged by the results, Grillo began expanding further into e-commerce, enabling more sellers to professionally sell their products on other platforms.

Client Question Solved

Grillo gained insights into their products’ marketing to end consumers. Sales significantly increased, with products receiving top ratings and achieving “Amazon’s Choice” within six months. Brand Registry now protects Grillo globally on Amazon, allowing them to remove infringing offers. Encouraged by the results, Grillo began expanding further into e-commerce, enabling more sellers to professionally sell their products on other platforms.

Our Leadership

Meet Andre and Jessica, the dynamic duo behind Brandfluent. Combining their consulting and finance expertise with a deep understanding of consumers, products, and marketing, they are dedicated to helping your business thrive in the digital age.

Blog Articles

Clients we've had the pleasure to serve

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BrandFluent Inc.

150 North Michigan Avenue, 35th Floor 60601 Chicago, Illinois

BrandFluent Inc.

150 North Michigan Avenue, 35th Floor 60601 Chicago, Illinois

Let’s Work Together

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